{"id":108,"date":"2016-06-07T10:56:00","date_gmt":"2016-06-07T10:56:00","guid":{"rendered":"https:\/\/www.biznessvirgins.com\/index.php\/2016\/06\/07\/define-your-business-5-customer-relationships\/"},"modified":"2020-02-20T10:49:58","modified_gmt":"2020-02-20T10:49:58","slug":"define-your-business-5-customer-relationships","status":"publish","type":"post","link":"https:\/\/www.biznessvirgins.com\/?p=108","title":{"rendered":"Define your business (5) &#8211; Customer relationships"},"content":{"rendered":"<table align=\"center\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin-left: auto; margin-right: auto; text-align: center;\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><a href=\"https:\/\/1.bp.blogspot.com\/-bF5junI4HqY\/V1aoJrfUyMI\/AAAAAAAAAOc\/8Txr4d261pk4SB0EkFc7y4qRcHvTTIJLwCLcB\/s1600\/customer%2Brelatioship.jpg\" style=\"margin-left: auto; margin-right: auto;\"><img loading=\"lazy\" decoding=\"async\" alt=\"business model\" border=\"0\" height=\"213\" src=\"https:\/\/1.bp.blogspot.com\/-bF5junI4HqY\/V1aoJrfUyMI\/AAAAAAAAAOc\/8Txr4d261pk4SB0EkFc7y4qRcHvTTIJLwCLcB\/s320\/customer%2Brelatioship.jpg\" title=\"how to write a business model\" width=\"320\" \/><\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">photo credit : www.crownbiz.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/p>\n<h4>The define your business workshop is aimed at enabling you put together a model for your business.<\/h4>\n<p>&nbsp;This workshop is captured in a series of posts ,to catch up find Links to previous posts at the end of this one.<br \/>Understanding your customers journey to you is important,to do this you must analyse how they interact with you from the promotion of your products through sales and after sales service.<\/p>\n<p>-How does your interaction with customers through sales and product cycle help you deliver your value proposition ( the value you are offering)?<br \/>-Can\/should it be delivered to the customer this way?<br \/>-Is this method of interaction sufficient for your business?<br \/>-Will this method work as you scale up your business?<br \/>&#8211; Do you need to test or provide premium customer support service?<\/p>\n<p>At the end of this exercise,you should have a customer journey map, be sure to consider the different market segments and value propositions (if you have more than one) as you develop the customer journey map.<br \/>This allows you develop a good relationship with your customers as you are able to hear them clearly and adjust to suit their needs.<br \/>For a new start up, it is advised to provide personal support to your customers,that way you get to understand their customer journey so you are able to develop a structured customer journey map which you are able to test ,adjust and scale up as your business grows.<\/p>\n<p>Define your business workshop &#8211; links to previous posts below<\/p>\n<p>-Define your business 1 &#8211;&nbsp;https:\/\/biznessvirgins.blogspot.com.ng\/2016\/04\/business-workshop-mondaysfridays.html<br \/>&#8211; Define your business 2 &#8211;&nbsp;https:\/\/biznessvirgins.blogspot.com.ng\/2016\/05\/business-workshop-define-your-business.html<br \/>&#8211; Define your business 3 &#8211; &nbsp;https:\/\/biznessvirgins.blogspot.com.ng\/2016\/05\/business-workshop-define-your-business_16.html<br \/>&#8211; Define your business 4 &#8211;&nbsp;https:\/\/biznessvirgins.blogspot.com.ng\/2016\/05\/define-your-business-4-channels.html<\/p>\n<!--CusAds0-->\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>photo credit : www.crownbiz.com The define your business workshop is aimed at enabling you put together a model for your business. &nbsp;This workshop is captured in a series of posts ,to catch up find Links to previous posts at the end of this one.Understanding your customers journey to you is important,to do this you must [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[51],"tags":[],"class_list":["post-108","post","type-post","status-publish","format-standard","hentry","category-business-management"],"_links":{"self":[{"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/posts\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=108"}],"version-history":[{"count":1,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/posts\/108\/revisions"}],"predecessor-version":[{"id":662,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=\/wp\/v2\/posts\/108\/revisions\/662"}],"wp:attachment":[{"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biznessvirgins.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}